And the reply I got was basically saying how they are "committed to answering your questions as quickly an [yeah, an instead of and, ironic really given what comes next] accurately as possible", and then explaining how to use Yahoo avatars. Proving that no-one with a brain had actually READ my email AT ALL. Hubby reckons the response was automatically generated... with typos?!
I've replied very nicely saying
20 seconds later....
Oh - they just replied, and said :
"Thank you for your suggestions regarding Yahoo! Mail. It is through user comments and feedback that we are able to continue to develop and improve our service. We will be forwarding a copy of your message to the
Yahoo! Mail team as a product suggestion."
So yeah, maybe it'll happen!